Privacy policy

IoTRI MES is developed and operated by Trius Bilişim Teknolojileri. Trius Bilişim Teknolojileri (Istanbul, Turkey) is the data controller for personal data collected on this site.

For anything about your personal data, write to info@iotri.com.tr or call +90 850 532 56 83.

• Demo form: full name, email address and your message (required); company name and phone (optional); the language you used.
• Quick quote form: full name, phone, city, industry and number of machines (required); company name, plan and deployment preference (optional).
• Quote form: full name, company, email, phone, city, industry and number of machines (required); job title, number of operators and shifts, the ERP you use, modules of interest, deployment preference, timeline and your message (optional).
• The page you submitted the form from and the time of submission.
• Email and phone: whatever you share when you contact us directly.
• Site usage data: pages you visit, the address you came from, browser and device type, approximate location (country and city). Details are in the cookie policy.

Values you enter into the OEE calculator and the savings estimate are calculated in your browser; they are not sent to us or stored.

We do not ask for special categories of data such as health, union membership or religion on this site; please do not include them in your message.

• Answering your demo or quote request, calling you, scheduling a demo and preparing a quote. Legal basis: steps directly related to entering into a contract (KVKK Art. 5/2-c).
• Answering your questions and staying in touch. Legal basis: legitimate interest (KVKK Art. 5/2-f).
• Measuring and improving how the site is used. Measurement that uses cookies runs only with your explicit consent (KVKK Art. 5/1).
• Meeting legal obligations and protecting our rights in a dispute (KVKK Art. 5/2-ç and 5/2-e).

We do not add you to marketing lists, and we do not send bulk promotional email or messages without your permission.

We do not sell your data or give it to anyone for advertising. Only the providers we use to run the site can access it:

• Vercel Inc.: hosting the site and processing the form.
• Supabase Inc.: hosting the database where form submissions are stored. Only authorised team members can access the records, by signing in with a password.
• Our email delivery provider: forwarding the form content to our team by email.
• Google Ireland Ltd. (Google Analytics): site usage measurement, only if you allowed cookies.

These providers may keep their servers outside Turkey. For transfers abroad we follow the conditions in Article 9 of KVKK.

We share information with authorities when the law requires it.

• Demo and quote requests, correspondence: until the conversation concludes, then for up to two years.
• If you become a customer: for the term of the contract and the retention periods set by law.
• Google Analytics data: up to 14 months.

When the period ends, or when you ask, we delete your data unless another legal reason requires us to keep it.

Under Article 11 of KVKK you can ask us to:

• Tell you whether your data is processed and give you information about it.
• Tell you the purpose of processing and whether the data is used for that purpose.
• Tell you who your data has been transferred to, in Turkey or abroad.
• Correct data that is incomplete or wrong.
• Delete or destroy your data.
• Notify the parties your data was transferred to about corrections and deletions.
• Review an outcome against you that results solely from automated analysis.
• Compensate damage you suffered because of unlawful processing.

Send your request to info@iotri.com.tr with enough information for us to verify your identity. We reply free of charge within 30 days. If our reply does not satisfy you, you can complain to the Turkish Personal Data Protection Board.

The site runs only over an encrypted connection (HTTPS). Form content is accessed only by the team members handling your request.

When we update this notice, the new version is published on this page and the date above changes.